MS Word is locking my PC up!

Hello Carey, HELLLLLLLLLLLLLLLLLP!!!!!!!!!! This 53yr. old fairly PC illiterate female is having trouble with MS Word. For about 5 days, everytime I try to open Word up by double clicking on my Desktop, I get the hourglass, hear the "churning", then everything freezes up. If I do Ctrl, Alt, Delete, I get: "the system is seriously low in resources, would you like to terminate Winword?"…

Debugging Options In Windows

Hello Carey: Im running win2k pro, my problem is it has a debugger that runs when a program malfunctions or you click on a website stored on my desktop, or try to open a folder at times. [ It dont run often but enough to bug the h--- out of me ]....... Well i could accept the debugger if it worked right, but it takes…

Auditing Your SQL Server Environment Part I

Over the last few years I have been a roving SQL Server DBA contractor and tended to work contacts in small and mid-size companies that involved organizing, documenting and then tuning/optimizing existing SQL Servers in those companies. I have noticed one very disturbing truth over the years; no one seems to document anything. In fact, I was usually thankful if I could find something or…

Writing The Book On Great Customer Service

Q: One of the big chain bookstores recently opened up near my small book store. Already I can see my business starting to decline. Is there anything I can do to compete with the bigger store or should I just accept the inevitable? -- Peter Q.