Business Menu Planning-Satisfy Your Customers, Don’t Stuff Them!
I remember when hair salons offered very basic services. They cut hair, styled hair, permed hair and colored hair and occasionally they…
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I remember when hair salons offered very basic services. They cut hair, styled hair, permed hair and colored hair and occasionally they…
This is an idea I've had for a while about a Web business. I don't know if it's a good idea - you be the judge. You are free to use this idea because I won't have the time to use it myself.
Does the end justify the means? Does it really matter how you achieve your goal? Is any method justified?
First, some food for thought. Jeffrey Pfeffer, best-selling author and Stanford University Graduate School of Business Professor, reported in the December 2002 issue of Business 2.0 a major disconnect between technology investments and customer satisfaction. He found that although one research firm reports that 34% of technology managers continue to invest in customer relationship management (CRM) software (to the estimated tune of $38B through 2005),…
Every January, trade publications put out a list of predictions for the coming year. They discuss products, services and trends that they think will change the way business is done, labeling these "disruptive technologies."
Calgon Take me away! Okay, sorry about that.. a bit of an inside joke. Or, was it? How many times a day do you find yourself muttering those words to yourself.