Using Humor in Your Training Session

Experienced trainers have an array of tools in their training toolbox that they use when they need to. Some tools, however, are more difficult to use than others. One such tool is humor. Use it wisely and it will enhance your training session; use it improperly and you run a high risk of failure. You can apply the following humor guidelines when delivering your training…

2 min read Archive

Customer-centric Business Strategies

"Customer relationship management is a business strategy to select and manage the most valuable customer relationships. CRM requires a customer-centric business philosophy and culture to support effective marketing, sales, and service processes. CRM applications can enable effective customer relationship management, provided that an enterprise has the right leadership, strategy, and culture." -The CRM Primer, http://www.crmguru.com

3 min read Archive

Edit Your EBook Else Trash It

If you want folks to read what you write, it must be edited. If you don't wish to do so, you may as well trash it. Readers will do it for you, if you don't.

7 min read Archive

Make Your Web Pages Easier to Read

Computer screens are hard on the eyes, and their limited size forces users to scroll. This makes reading online harder, slower and more uncomfortable than reading on print. Following are a few simple tips that you can follow to make the experience of reading online easier to your visitors:

2 min read Events

Winning Auction Photos – The Basics of Producing Auction Images

Millions of potential buyers visit the online auction sites every day. In 2002 eBay's 27 million active members participated in transactions totaling over $4 billion dollars. If you are looking for a share of that market, all you need are the items to sell, time, and some auction know-how.

9 min read Print