Give Your Business Partners Web Access to your CRM System
Depending on the industry you're in, you may rely heavily on business partners to help you sell, distribute, set up or service…
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Depending on the industry you're in, you may rely heavily on business partners to help you sell, distribute, set up or service…
Herb Kelleher was on my recent Southwest Airlines flight from San Antonio to Dallas - of all things! As you know, he was the president of Southwest, the man who made it a success. Then he resigned, I think he must be about 70, and is now Chairman of the Board. Whatever his title, he still considers himself "Southwest Airlines" and so will you if…
Way back in the third grade, Eddie Robinson had a dream. His dream was big, but to many folks, it seemed too big for Eddie to ever attain.
An interview by Carol Parenzan Smalley, Managing Editor, CRMGuru Which CRM solution to buy? One that touts itself as best-of-breed (specific application such as sales or marketing) or one claiming to do it all? Ask any two people and you are sure to get three different answers. To begin our discussion among colleagues, let me introduce two leaders from both sides of the issue. After…
E-commerce is gaining pace! Research firm eMarketer predicts that 2003 will see online sales reaching US $58.2 billion excluding travel. According to Forrester Research, another reputable research company, business to consumer e-commerce will hit US $230 billion by the year 2008.
Here's a scary statistic. According to four prominent research firms, only around 20% of all IT projects are finished in a timely manner. By "timely" the researchers mean without loss of quality or being over budget. They go on to say the average project runs approximately 200 percent late, roughly 200 percent over budget, and contains only 2/3 of the original functionality.