Archive
Employee Incentives Lead to CRM Failure?
Have you set up your customer accounting system? Never heard of customer accounting? Let me explain.
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Transform the Year-End Planning Ritual
Once again, 'tis the season for annual planning, an exercise that fills managers with hope, dread, despair and anticipation. It's a time when we contemplate the future of our organizations, technology and personal fortunes.
Five Ways Professional Writers Eliminate Rejection
If you're writing for publication, you're offering something for sale. Not everyone will want to buy it. This is only common sense. There's no such thing as rejection, there's only writing which has yet to find a home. If you submit a piece of writing enough times, it will sell. Professional writers understand this.
How To Make Money Selling Other People’s Products
Selling other people's products is a quick, easy, and hassle-free way to start making some extra income. It can also be used to launch a full fledged, lucrative business. One of the easiest ways to do this is through affiliate programs.
The Great Google Filter Fiasco: Mom & Pop Take it on the Chin
On or about November 17, 2003, countless English-language ecommerce sites no longer appeared near the top of the rankings when their owners used the search terms that they considered most important. Four days later, I discovered that by adding a nonsense exclusion term, the links returned by Google shifted dramatically, and the results were very close to what these site owners had come to expect…
Windows XP Professional Reliability and Security
Windows XP Professional rocks. With the windows update tool and other security and reliability features, Microsoft has made the life of home and business professional users better.
