Online Advertising Effectiveness? Tell Me About It! Part 1

Well, I got some positive feedback on the last Webtrends article so I figured I would toss in another. I don't want to sound like a shill for WebTrends, but I don't know how you manage a web business without detailed log analysis. WebTrends is not nearly as good as the system I used for the CBS/SportsLine "points for page views" loyalty program, but then…

Online Advertising Effectiveness? Tell Me About It! Part 2

Well, we're getting there. We've previously proved visitors clicking on a paid listing are of higher quality than "free search" visitors for the same search term, and now we see there is also significant variability in quality of visitor by the term itself, according to the last chart. Look at Customer Loyalty (CL). Much shorter visits, and lower download and newsletter subscribe percentages, but much…