Microsoft Releases Office 2003 Service Pack 1

Microsoft allowed customers to begin downloading the Microsoft Office 2003 Service Pack 1 (SP1) which, as a result of their feedback, delivers continued improvements in reliability and performance for the Microsoft Office System as well as new enhancements for Microsoft Office OneNote 2003 and Microsoft Office InfoPath 2003.

2 min read Archive

Client Services: If You Get Frustrated, Make It Profitable!

Some clients are just plain difficult to work with. It's not your fault, but it becomes your problem. Have you met the "client from hell" yet? No? One day you will. He pushes for unreasonable deadlines, communicates poorly as to what needs to be done, and vents his anger and frustration out on you if a job isn't up to his standards. ("Rewrites" or "redos"…

2 min read Events

Are you Selling Value?

There is more to selling than offering the lowest price. In fact, sometimes "value" has absolutely nothing to do with price. If you are not offering a total solution that meets the critical needs of your prospect, then your buyer will likely buy from someone who can. Value is an extremely part of the selling equation. Your prospects want a superior product or service -…

7 min read Archive