Oracle Unleashes Army of Developers

Oracle CEO Larry Ellison announced the release by 2008 of "Project Fusion," the company's next-generation information- oriented application architecture and application set.

How to Deliver Exceptional Customer Service

Having been in business a number of years, I'm amazed at the number of people who don't have the slightest idea of what customer service is. Customer service is not a way of doing things - it's an attitude.

Microsoft CRM Customization If You Give Up

Microsoft CRM is designed to be customizable. However this is a new system and you may not be comfortable to do it on your own. In this small article we'll try to reassure you that you can do it or point to the right direction if you would like to subcontract it to professionals.

Intel Platformization Quicker Than Expected

Yesterday, Intel announced that it would reorganize its major product groups as part of the company's strategy to drive development of complete technology platforms based on Intel ingredients.