Consulting Services
Krispy Kreme Replaces CEO
Krispy Kreme has named Stephen F. Cooper to replace CEO Scott A. Livengood, who has retired, but will become a consultant to…
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Bank of America’s Huge Profit
Bank of America's net income rose 41% in the 4th quarter, due to growth in fees and the purchase of FleetBoston Financial.
McData Accelerates Data Center Strategy
In a major acceleration of its Global Enterprise Data Center strategy, McDATA will acquire Computer Network Technology (CNT).
Oracle Unleashes Army of Developers
Oracle CEO Larry Ellison announced the release by 2008 of "Project Fusion," the company's next-generation information- oriented application architecture and application set.
How to Deliver Exceptional Customer Service
Having been in business a number of years, I'm amazed at the number of people who don't have the slightest idea of what customer service is. Customer service is not a way of doing things - it's an attitude.
Microsoft CRM Customization If You Give Up
Microsoft CRM is designed to be customizable. However this is a new system and you may not be comfortable to do it on your own. In this small article we'll try to reassure you that you can do it or point to the right direction if you would like to subcontract it to professionals.
