What’s The Customer Service Buzz About Your Business?

If you're a regular reader of my column you know that my number one pet peeve is bad customer service. Nothing chaps my backside more than paying hard-earned money for a product or service only to have the provider of said product or service become apathetic, obnoxious or just downright rude after the transactional smoke has cleared.

Conseco 4Q Profit Up

Conseco reported net income applicable to common stock of $76.9 million for the quarter ended December 31, 2004, up $27.3 million, or 55%, compared to the year-earlier quarter.