CRM and Customer Life Cycle

IABC blog relaunched

Yesterday, the IABC Caf opened for business, with incoming IABC chairman Warren Bickford behind the bar and in the kitchen.

AOL Introduces VOIP Service

America Online has decided to throw their hat into the voice-over IP industry by introducing an AOL-branded VOIP feature called AOL Internet Phone Service.

Retek Control Goes To Oracle

Oracle announced that Retek stockholders have validly tendered approximately 83.0 percent of Retek outstanding stock (including shares tendered by notice of guaranteed delivery).