Archive
Where has the Human in HR Gone?
Human Resource Management as a profession is in danger of becoming not just an irrelevance to day-to-day line managers but a break…
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Perception Of Value
Why do people buy your products? Why do they purchase any product or service? One thing's for certain, it's not about the price.
The Shift from Page Views: Why They No Longer Reign Supreme
I've been suggesting for a while to clients and workshop audiences that page views are increasingly irrelevant.
Will Skype’s Pricing Put Its Growth On Hold?
Skype, an Internet communications company, is now offering U.S. and Canadian customers a paid annual subscription service that will allow registered users to make unlimited to any phones located within the U.S. or Canada.
Five Successful CRM Barriers to Avoid
Gilda Radner used to say, "It's always something." That's true in life and in business - with the realm of CRM being no exception.
Florida Puts The Squeeze On AOL
The Florida Attorney General's Office has reached an agreement with America Online concerning the erroneous billing of 6,000 customers in Florida. Attorney General Charlie Crist's Economic Crime Division began investigating AOL in September of 2005 after receiving over 1,000 complaints from consumers.
