Archive
Vendor Relationship Management
Over the past couple of months, a groundswell has begun around the concept of VRM*.
Part of the
network
network
SEO – Does it Wreck the Customer Experience?
At the Chicago Search Engine Strategies conference held earlier this month, two themes were repeated in various ways by different panels of speakers that I felt were strong messages to keep in mind.
Top 10 News Searches: Another Year In Paris
Sure, Google searchers like to keep abreast on world events, as long as those world events happen near Paris. Ahem, Paris Hilton that is. Like jewelry, we like our celebrities, and news about our celebrities, shiny, dumb and useless
Make More Than One Stop With Google Maps
I'm an advocate of the "combined trips" way of moving around town; it saves time and gas, both of which appear to be in short supply. Planning these excursions just got easier, because Google Maps now allows for multiple destinations within its driving directions.
Americans Media Consumption To Increase
Americans are spending an increasing amount of time-consuming media. The variety ranges from TV, radio, Internet, newspapers and magazine. According to the Census Bureau's Statistical Abstract of the United States: 2007 half of our lives will be spent consuming some form of media.
Using Content to Drive Productivity and Make Sales
Most organizations do not properly understand or manage content. They fail to realize that quality content is now key to productivity, cost effectiveness, sales, and customer satisfaction.
