Author: webproworld

The Entrepreneurial Edge

Some would say that big business has it made; I on the other hand believe that there will always be a special place for the little business guy. Entrepreneurs have an edge over their bigger competitors. So while the Amazon’s of the world are struggling to break even from their multi billion-dollar overheads, the smaller Dot coms are already realizing profits. What advantages do the “little” guys have in the marketplace? Below is how to “think like a startup” and realize greater success.

The Golden Rules of Customer Service

Everything I know about customer service I learned from working at McDonalds as a teenager. Hard to believe, but true! In this day of highly competitive cyber business, the companies that will succeed will be those that offer superior customer service. The value of a lifetime customer is immeasurable. So once you get a customer, how do you keep him? The answer is killer customer service! Here are some of the secrets that have made McDonalds the success it is today!

Delegate your Way to Greater Success

Dreamy eyed, passion filled new business owners are committed to doing whatever it takes to get your new business off the ground. As an unstoppable one-man-band, you find yourself playing the roles of sales person, order taker, order fulfillment, customer service, accounting, and management. But as your business grows, there will undoubtedly, be more to running the business than you had anticipated. To keep up, you’ll put in more time, and wind up so busy working “in” your business that you’ll no longer have the necessary time you need to work “on” building your business. In order to move beyond start up phase to a more mature solid business, it’s crucial to break this vicious cycle. So what is an overworked, overstressed business owner to do? The key to creating more time is to delegate! In the first of a four part series, “Ramping up for Success” we’ll discuss how to delegate your way to greater success!

Back To Top