Why Web Managers Need To Get On the Road
The better the web manager the more time they will spend out of the office; the more time they will…
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Tag: user research
Ten Steps To A Well Optimized Website – Step 6: Human Testing
Welcome to part six in this search engine positioning series. Last week we discussed the importance of internal linking. In…
Four Tips for Learning What Customers Want
When I think back to all the times I've missed opportunities in life because I was too afraid to ask…
Conducting Inherent Value Testing
In my last article, I summarized the benefits of Inherent Value Testing, a simple usability testing technique that can help…
The CAA: A Wicked Good Design Technique
Here, in the nether-regions of the Greater Boston area, we have a linguistic habit of leaving the letter 'R' out…
Usability Myths Need Reality Checks
Not so very long ago, it was agreed that five to eight users was enough for a good usability test.…
The Best Tool to Discover User Needs
The most valuable asset of a successful design team is the information they have about their users. When teams have…
The 7 Major Steps For Improving A Web Site
I recently gave a presentation to a group of web designers dealing with what I call the "Seven Steps to…
Eight is Not Enough (for usability testing)
One of the most popular questions we hear from web designers and usability professionals is: "How many users is enough…
5 Things To Know About Users
"Know Your Users" is the mantra of any good designer. Yet, *what* should you actually know about your users?
