Your Enterprise Won’t Survive Unless People Find It
Great Telephone Skills
Having good telephone skills is crucial as the call may be the catalyst for a prospective sale or provide vital counseling for a member of public. However, since both parties may not see each other face-to-face, a telephone conversation may not lead to favourable results; on the flip side, it may lead to unintended misunderstanding.
Tips for Effective Telephone Use
The lowly telephone is an indispensable item of business equipment. Still, if improperly used, this necessary item can cause client dissatisfaction or loss of customers. Keep these tips in mind to use your telephone to the best advantage:
The Telephone Game
Have you ever played the game where you whisper a message into someone’s ear and they in turn send it down the line? By the time the
message reaches the last person, it is completely different from the original message. Somehow something gets lost in the translation. The same may be happening to you, if you use a third-party ad server that is consistently undercounting impressions.