technical – WebProWorld

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November 27, 2007November 27, 2007webproworld

Adobe Technical Support Woeful

I like Adobe Acrobat Connect. The Professional version has a lot of advantages for enterprise conferencing use. I even appear as a frequent guest speaker on Adobe’s public educational webinar series.

But fair is fair, and it is time for Adobe to face up to a glaring deficiency in its offering. Technical support for the product is woeful.
Mind you, what is available is pretty good. The online documentation for how to accomplish common tasks is clear and well written. The problem comes when that documentation doesn’t satisfy your needs as a user.

Archive

May 30, 2007May 30, 2007webproworld

Back from IBM’s Technical Leadeship Exchange

Oh dear, where did that week go again? Goodness, I cannot believe that today is my first day back at work after having spent a fantastic week attending IBM’s Technical Leadership Exchange conference event in Euro Disney, Paris, and then enjoying four wonderful days in lovely Paris doing a bit of sightseeing here and there! I know that I mentioned back then, before starting my trip, that I would be doing some more weblogging about the APQC KM & Innovation event and also about some of the stuff I have been exposed to during the course of the IBM event last week. But alas my network connectivity had other plans for me, errr, I mean, for us.

Archive

March 28, 2007March 29, 2007webproworld

Let Me Run This by my Technical Advisor

This is the fifth part in a ten part series.
This is one of the toughest excuses to overcome: it really means that:

Archive

January 5, 2007January 5, 2007webproworld

Technical Writing

The educational background required in technical writing is demanding, because of the inherent difficulty of the job.

Archive

December 22, 2006August 11, 2023webproworld

Microsoft Academy Marketing or Technical Program?

So as most of you probably already know by now, when I graduate from the University of Kent in June 2007 with my BSc Honours Degree in Information Technology, I want to work for Microsoft, more specifically in either the MSN or Windows Live Division!

Archive

September 18, 2006September 18, 2006webproworld

Testing your Newsletter – Technical and Content Tests

An internet newsletter is the equivalent of a brochure or an offline informative newsletter – it needs to capture attention, deliver high quality information and content and convince readers that your company is worth remembering.

Archive

September 14, 2006September 14, 2006webproworld

Office 2007 Technical Refresh Now Available

The Office 2007 Beta 2 Technical Refresh (wow! spiffy name!) is now available for download. Just go to this page.

Archive

September 8, 2006September 8, 2006webproworld

Technical CEOs Hiring Sales Reps

The hiring of salespeople is often one of the most frustrating aspects of staffing a high tech enterprise.

Archive

July 28, 2005July 28, 2005webproworld

5 Steps to Selling anything Technical

One of the most difficult things we deal with as tech companies is trying to sell our services or products to prospective clients, would you agree?

Archive

July 26, 2005July 26, 2005webproworld

6 Ways to Leverage Technical Articles

Technology vendors often contribute bylined articles to trade journals. The articles are great exposure for these companies but they don’t come cheap – the trades rarely pay for these articles but the vendors spend time and resources to assign pieces, write them, approve them and submit them.

Tag: technical