Customer Loyalty in the Technology Industry
For technology companies, service after the sale has emerged on equal footing with innovation as a competitive advantage.
Part of the
network
network
Tag: tech industry
Yahoo Web Rank Determined Algorithmically
Web Rank, Yahoo's unlaunched answer to Google's PageRank, is in beta testing with a "small group" of Yahoo "companions," Yahoo…
Email Linking Microsoft to SCO Confirmed
SCO spokesman Blake Stowell has confirmed that a memo indicating Microsoft is funding SCO's attacks on Linux is legitimate. The…
The Search Engine Wars Begin
Search Engine Watch editor Danny Sullivan's Keynote speech yesterday was entitled "Search Wars."
Yahoo! Charges into Personalized Search
During last week's WebmasterWorld PubConference VI, Yahoo! representative Tim Mayer gave a highly informative speech and provided some useful facts…
The Top Ten Assumptions Managers Don’t Want to Make
Yes I admit it. I confess. I was once a control freak. I was a Micro-Manager! Confessions of a Reformed…
The Former Empire Strikes Back
A fire is burning in the search engine world.
Major Changes At Google
This journey started on November 16, 2003... The fourth edition of "Search Engine Optimization Fast Start" (a.k.a. SEO Fast Start)…
A Business Guide To Patents: Protect Your Tech!
After an economic boom rivaling the Gold Rush in the mid-to-late 1990s, a severe downturn has left many technology companies…
Profting From Mistakes
For many years now, getting traffic from search engines when people misspell a word has been a popular technique. I've…
