Tag: talent

Maximizing Your IT Talent

PROBLEM:

With our now streamlined workforce, we are over-allocating reduced staff with tasks they are either not trained for or not interested in, resulting in both reduced efficiency of business and loss of focus on our primary goal – Customer Satisfaction and Retention.

Hypothesis #1
There is a calculable (lost) opportunity cost that each employee has which results in a dollar value per hour for obtaining new business. amount of revenue / (number of hours spent * loaded cost.)

Back To Top