Having good telephone skills is crucial as the call may be the catalyst for a prospective sale or provide vital counseling for a member of public. However, since both parties may not see each other face-to-face, a telephone conversation may not lead to favourable results; on the flip side, it may lead to unintended misunderstanding.
How to Deal with Discouragement and Develop Exceptional People Skills
Ever feel like giving up? Do you ever feel so discouraged that even one more day of frustration will be too much to handle?
Great Interview Skills
Going for a job interview can be a harrowing experience. The reasons are varied: A job applicant may not have the necessary relevant working experience or may be worried about the inability to answer difficult questions. Even the pressure of needing a job to pay for the living expenses can cause a job applicant to “freeze” or go numb with anxiety during the interview.
Advertisers! Sharpen Your 5 Line Ad Skills
You’ve heard it before, don’t write your classified ads to sell your products. Write them to draw your potential customers in for a closer look.
Soft Skills Bring Hard Results in Business, Study Shows
According to an article in the August issue of the Journal of Personality and Social Psychology, Americans have one of the most emotionally distant work cultures in the world. Why are you not surprised?
7 Skills You Need to Negotiate Better
When confronted by a crisis, man usually takes recourse to one of 2 options: fight or flight. This is the traditional, natural, in-built mechanism within all animals. However we human beings have a third option which we need to cultivate into a skill.
Competitive Selling Skills
Is your industry becoming more competitive? Are your prospects taking a closer look at what your competitors have to offer? Selling in today’s marketplace reminds me of that line from ABC’s Wide World of Sports: “The thrill of victory and the agony of defeat.” For the salesperson in the arena, it’s winner take all.
How To Improve Your Negotiating Skills
Negotiation will be an important area for every homebased business owner, especially in lease purchasing. Whether you’re dealing with suppliers, employees, or prospective clients, you’re negotiating. The following tips will help you to negotiate better.
How To Improve Your Sales Skills
One of the biggest problems for many business owners is the ability to overcome objections. In fact, for many, this skill could be the difference between succeeding and going back to being an employee. Since none of us want to do that, we need to hone our sales writing skills and our in person skills. This article will discuss the in person skills.
Panicked at the Podium? Practical Skills To Cope With Performance Anxiety
I know what you’re going through. No matter how many times you may have done it, thinking about your next presentation fills you with dread. As you head up to the podium, waves of panic sweep over you from head to foot. You look out at the sea of expectant faces, all eyes on you, and what you want more than anything is to RUN AWAY!