P&G, Gillette Merger Facts
Reuters offers 5 Five Facts on P & G and Gillette merger. Those are listed below plus other interesting facts…
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Tag: retail
Retail Expected to Slow Down
The National Retail Federation expects consumer spending to rise 3.7% in the first quarter.
Interchange Powers Paid-Search Advertising for Shopping Site
StepUp has selected Interchange to power the paid-search advertising channel on their consumer and merchant services local shopping site.
12 Sure-Fire Ways To Improve Your Customer Service Skills
I would like to dedicate this article to my father-in-law Alec! His life was the true role model of dedication…
Sun Microsystems’ Holiday Shopping Survey
Harris Interactive conducted a survey on consumer shopping patterns this holiday season on behalf of Sun Microsystems.
Assumptions – The Hidden Sales Killer
Assumptions can kill a sale. In my sales training workshops, I frequently discuss the importance of not making assumptions about…
Quality Customer Service
What does customer service mean to you and your business on the internet? How do you satisfy you customers? What…
Hunters and Gatherers – Are You Serving Both Their Needs?
The University of Exeter in the United Kingdom recently published research financed by Barclays Bank, which has implications for everyone…
Giving the Gift of Great Customer Service
Do you find yourself on a constant search for innovative and creative ways to thank your customers for their business?…
How To Conduct Your Own Research and Use It To Make More Sales
I received an email from a prospective client the other day. It was disturbing. The message stated, "...my customers aren't…
