Satisfying IT Customers May Be a Bad Idea
Most IT departments I encounter say "customer satisfaction" is among their key goals. Unfortunately, this idea seems to lead too…
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Tag: organizational alignment
How To Create A Mission Statement
Creating a mission statement can help you focus your business effort and do a lot of good in bringing your…
Managers: Paying for PR-Lite?
As a business, non-profit or association manager, your public relations expenditure may give you names in the newspaper or product…
Move IT’s Goals Beyond Customer Satisfaction
Most IT departments I encounter say "customer satisfaction" is among their key goals. Unfortunately, this idea seems to lead too…
7 Ways to Improve the Chances of Your Business Strategy Succeeding
Like most strategic plans, yours is probably missing some important details. But then that 'WOW' project team that your manager…
Partnering – People and Business Relationships are the Key Drivers of Corporate Success
Considerable intellectual work has been done in the area of “business integration,” which views the business enterprise as a holistic…
How To Mind Map Your Business
If you're doing business on the Web, sooner or later you'll probably begin to feel like a juggler trying to…
Lead Your Business To A Super Bowl Win!
You're the quarterback. It's first down and you're on your own 20 yard line there is 2 minutes left in…
