The Perils of Using Jargon
Recently I spoke with loans officers at several of my local banks in order to find out the costs associated…
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Tag: miscommunication
Know Thy Audience
A few weeks ago, I got an interesting letter in the mail. It was a cordial invitation to join the…
Are You Sure You Know What You’re Doing?
Because when it comes to public relations, non-believers can produce a double-bummer -- missed opportunity AND a ton of wasted…
If You Want Them To Hear You, Speak Their Language
You've probably noticed that there are some problems with our communication system. We have to use words. They are often…
Even Communication Experts Miscommunicate
"There's a program on 'virtual reality' tonight at Stanford. Do you want to go?" Robert asked.
