Has Target Learned its Lesson?
Last week I watched the blog storm surrounding Target’s decision not to talk to a blogger, because it only focused…
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Last week I watched the blog storm surrounding Target’s decision not to talk to a blogger, because it only focused…
If you plan on entering the world of podcasting or want to make yours better, you can read what I’ve…
What's old is new with the tools Google makes available to webmasters, with their latest update that brings more historical…
Raise your hand if you have heard the term "blego." Ok, that's probably not a good experiment since I can't…
Yahoo has learned a lesson Microsoft picked up during the Windows Live Mail/Hotmail beta, that the less experienced users who…
The Anna Nicole Smith drama is about to go into its third act as a Bahamian court reveals DNA test…
In customer service, it’s the little things that matter most. A little eye contact here or a head nod there…
Social Media and PR 2.0 require a different approach - honesty and tranparency are paramount.
Google is usually on the cutting edge, or at least near it. The company's latest "innovations" are intentionally out of…
Today's lesson: Once a post goes up, leave it up. Pulling it down can have worse consequences than letting it…