I remember once seeing a cartoon which showed two people working a counter. On the wall behind them was a sign which read, “Quality Work, Low Price, Fast Service – Pick Two.” In order to deliver all three, which is what customers expect, it’s important to understand the flows of your organization.
Kendle Delivers Big Financial Improvement
Kendle International reported fourth-quarter 2004 net income of $2.1 million or 16 cents per diluted share.
5 Steps to Continuous Process Improvement
Part One of Creating Well-Defined Processes Series
Steps Towards Site-Improvement
Check out these other top reviews for new design ideas. There’s nothing like your peers to tell you how to improve your site.
Improving Your Improvement Programs
What CEO’s eyes wouldn’t light up at the prospect of improving productivity and product quality while also saving millions by reducing waste and defects? But if improvement programs are going to have an impact, they must be cross-functional in their approach.
Improvement of website search results for physical store locations
Abstract: The internet is electronic, but it services customers which live in physical space and often must visit a store.
The Power of Persistence and Continuous Improvement
Dive into the intertwined dynamics of persistence and continuous improvement and discover the keys to faster, more profound success.