High-speed Internet service continues to attract new subscribers, but satisfaction measurement for high-speed customers indicates that service providers are not making significant progress in producing loyal customers, according to the J.D. Power and Associates 2007 Internet Service Provider Residential (ISP) customer Satisfaction study out today.
Looking for a Happier Work Place This Year?
If you’re into professional development, you’ve probably come across the name of Martin Seligman, Ph.D. He’s the Optimism guru, the man who developed the theory of Learned Optimism. Optimism is the facilitator of all the emotional intelligence competencies, which increases our success. Seligman’s rigorous research has established that optimists are more productive and accomplish more and this is important knowledge for the workplace.