It should go without saying that functionality issues that hamper usability are a major stumbling block for users, and will discourage them from coming back to the site in the future. The big things are easier to catch, of course, but it might be the small things in the long run – the annoying little bugs – that drive users away as well.
Gauging Reactions To MSN Search
Last Thursday, MSN announced the official beta launch of their search engine. Although a preview had been available on their sandbox site, the launch marked the official unveiling of the company’s proprietary search technology to the general public. Reaction to what many view as Microsoft’s challenge to Google’s throne was swift.