Mobile CRM technology appears to be gaining ground in terms credibility and popularity. CRM Software as a Service (SaaS) vendors are shifting towards the technology, and consumers’ interest in it is rising.
Google Zeitgeist Gathering A Private Affair
Media and Internet luminaries will be on hand to chat about all kinds of topics at Google’s invitation-only event – with no reporting allowed.
Stop “Gathering” IT Requirements
Over the years, I’ve come to the conclusion that one of the most destructive notions circulating inside technical groups involves “gathering requirements.” For decades, virtually everyone in the industry has accepted that the first phase of every IT project should be to gather requirements from business users. At least in theory, it should be the point of departure for all our efforts. (Of course, it’s also the phase of the project that’s most often skipped.) So now that our success rate for IT projects has risen to the still-dismal level of about 25%, perhaps we should question some of this time-honored wisdom.