Tag: frustration

Online Press Rooms Save the Media Time and Frustration

When Web site usability guru Jakob Nielsen assessed how well major corporate sites met the needs of reporters, he gave them a “D” grade. Journalists who tested sites for him located basic information such as the companies’ financials, management team, commitment to social responsibility and a phone number for a PR contact only 60 percent of the time.

Three Tips to Prevent User Frustration From Killing Your E-Business!

I’ve just spent a frustrating couple of days with an e-marketing “service” which shall remain nameless. The sad fact is that they’ve been down for well over 24 hours now. When they come back up, I’m likely to cancel my account. So I’m writing this article to warn *you*, the e-marketer, about what *you* need to be doing to keep this from happening to you. User frustration kills e-businesses! These tips apply to you whether you run your own servers, or buy some kind of service from a vendor.

Back To Top