Tag: emotional

How Do You Score on the Marketing Emotional Intelligence Test

Remember that email rounding the Internet recently: “If we could shrink the Earth’s population to a village of 100 people, this is what it would look like: There would be 57 Asians, 21 Europeans, 14 North and South Americans, and 8 Africans. Seventy people would be non-white; 30 white. Seventy would be non-Christian; 30 Christian ….”

An Emotional Intelligence (EQ) Program for Your Employees Can Lower Your Chances of Being Sued & Lower the Settlement If You Are

Bullying, mobbing and hostile workplace are not currently illegal in the US. However according to The Workplace Bullying and Trauma Institute (WBTI), the first legislation on bullying went to the California legislature (AB 1582) in February of this year.

Use Your Emotional Intelligence When Traveling Abroad

It was a 12 hour flight just from Los Angeles to Frankfurt. That was preceded by a flight from San Antonio to Los Angeles, and it was followed by the 3-hour flight from Frankfurt to Moscow.

Most of what people had told me wasn’t useful, but using my EQ was. Here are some tips if you’re traveling abroad that I gathered on my recent trip to Russia.

How to Use Emotional Content to Increase Visitor Response

Did you know that many folks make “buying decisions” when they are moved emotionally? Other traditional medias have made the most of these principles and taken advantage of them for many years, whether it be a TV commercial or an ad in a magazine. People are emotional beings and people make decisions (either good or bad) when they are emotional. If something causes a customer to become upset, they become angry and try and solve it.

Why You, the Employer, Want Emotional Intelligence in Your Workplace

There are many good reasons to establish an Emotional Intelligence culture in your workplace. It helps with stress (Wall Street Journal, March 2003); helps you attract and retain the best employees; is a buffer against mobbing and hostile workplace; facilitates individual performance and team work (Goleman, Ph.D.); enables leaders; is highly correlated with better sales (Seligman, Ph.D.); relates to honesty, authenticity and ethics; increases creativity and flexibility for better coping with the velocity of change; helps employees communicate better; and can keep you from getting sued (Surgery, 2002).

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