An autopsy of Terri Schiavo settled a long time riff regarding the state of her condition. Results revealed massive irreversible brain damage that “no amount of treatment” could repair.
Arthur Andersen Case Overturned: Damage Already Done
The Supreme Court of the United States overturned accounting firm Arthur Andersen’s conviction in a decision handed down today. The damage was done years ago to the once leviathan sized firm giving up thousands of employees and most of its customers.
Damage Control
Ooops! It happens to the best of us. You certainly didn’t mean to, but you’ve managed to make a customer angry. Now what do you do?
After the SNAFU Comes Damage Control
Doing Damage Control When the Storm is Over
What do you do when your online business suffers from a major screw -up and your email is full of complaints from irate customers? In other words, you are recovering from what the military people used to call a SNAFU – an acronym for Situation Normal: All Fouled Up.
Search Engine Damage Control
Google and other search engines will boot anyone using spam tactics to get high rankings. Should marketers fear these threats? You better believe it. What can be done as damage control if you suspect you’ve been penalized?