New Product Spotlight
KANA has announced the release of its service resolution management (SRM) solutions, targeted to help reduce the costs associated with…
Part of the
network
network
Tag: customer support
Choosing a Web Host Based On Price? Don’t!
It's tempting. There are so many companies offering cut-rate hosting - loaded with astounding post-futuristic techno-gizmo features ! - that…
Autoresponder Basics
What is an autoresponder? An autoresponder is simply an automated email program that responds to an incoming email automatically, with…
Foolproof Customer Service Strategies (that only a fool would try!)
Ever notice how customer service varies from store to store? You walk into some stores, and before you can say…
Case Study: RightNow eService Center
Skechers USA Inc.'s Chairman and CEO Robert Greenberg is trying to stay one fashionable step ahead of the competition. The…
Lightening the Load … Getting Help When You Need It
If there's one immutable fact of life when it comes to this business, it's that there's so much to do…
Put Your Web Biz on Autopilot with Autoresponders
Anyone who has a web-based business will tell you that answering emails is one of the most time consuming chores…
Ultimate Checklist for Choosing an E-Store Solution
Selecting the right e-store solution is crucial for online success. This checklist covers everything from user-friendliness to scalability.
Breaking Down Web Hosting: Key Features for Businesses
Understanding web hosting features is crucial for businesses. Learn how to choose the right hosting plan with this guide on…
Free Web Hosting Tips to Avoid Common Pitfalls
Avoid costly mistakes with free web hosting tips that help you choose reliable hosts and avoid hidden fees.
