You might think that the trick to good speaking is speaking well. Being confident. Having interesting content. And all that.
Entrepreneurial Corporate Cultures
Ever wish your people would accept more personal responsibility in the workplace, and make decisions on their own without having to come to you for every answer? You’re not alone. Business owners and managers often tell me, “I just wish my people would be more independent. I wish they didn’t feel the need to gain my approval for every little detail before taking action.” I understand their frustration. This type of dependence on leadership impairs speed and agility within the organization, and usually the person who suffers the most is the customer. While the employee is busy trying to find out what they can or should do, the customer’s needs go unmet. And dissatisfied customers will hurt any organization.