Chea Sokhon was a driver for a Korean restaurant owner operating in the famed temple town of Siem Reap, Cambodia, situated between Thailand and Laos. Two slaps to the face from his Korean boss, after his children were late for school, set off a vibration in Chea Sokhon’s mind that could not be stilled by apology.
Toddler Executed In Cambodian Hostage Crisis
Two masked Cambodian gunmen were killed and four were arrested after a six-hour standoff with police outside an international school in Siem Reap, but not before they executed a three-year-old Canadian boy.
Wendy’s Crisis Communications
Wendy’s public relations team has received high marks from the media on their handling of the recent “San Jose Incident.”
Your Crisis Communication Plan Is Due For Maintenance
Any crisis communication plan that hasn’t been updated in at least the last 18 months if fundamentally useless. If you haven’t dusted off your plan lately, now’s the time.
Reputation Destruction and Crisis Management
Jim Horton is talking about reputation destruction, and his post on ruined CEO reputation coincides with a story a friend told me recently of how he suspected one of his competitors might be spreading rumours about his company to damaging effect. Both are offline examples, so what of online reputation crisis management?
Blog Crisis Catches Museums Sleeping
A UK painter has installed four of his own works of art in New York’s most prestigious museums – The Brooklyn Museum, The Metropolitan Museum of Art, The Museum of Modern Art and the Museum of Natural History.
The Pending Spam Crisis For Hosted Blogs
In announcing new data on the growth of blogs as tracked by Technorati – over 7.8 million at the end of February, double the number tracked just last October.
AOL’s TOS Change Sparks PR Crisis
UPDATE: AOL PR is listening and they chime in via comments to this post. Click the link below to read their comments.
Crisis Blogs – Plan Them Well
Don’t think you can start a blog when the crisis hits you. Even though Oliver S. Schmidt, Managing Partner of C4CS, has “…yet to walk into a crisis situation that wouldn’t have the client partner benefit from utilizing blogs”.
Crisis Communications Blogs – Use Them Cautiously
Blogs have a role to play in crisis communications. In some ways those communication features we need in a crisis are inherent in blogs.