Tag: collecting

More Debt Collecting Q & A

Q) My most important customer has always been very good about paying invoices on time. But the accountant at that company always gives me an excuse (too busy, being processed now, etc.). We keep waiting but the checks don’t arrive. I have called the boss but sometimes he is out of town and can’t be reached. The accountant is the person responsible for seeing that invoices are paid so how can I get her to issue checks on time?

Collecting Debts From “Big Shot” Business Owners

Q) Dear Jim – I’m an administrative assistant and I do bill collections for our company. Some of the owners who owe us money act like they are real big shots; they just walk all over me so I end up getting flustered, losing my composure and often I don’t get the money. I’ve read your book, “Past Due,” and gotten a lot from it, but sometimes I just can’t get through those four steps in the collection call before I lose them. What should I do?

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