Archive
Who has the Best Startup Blog?
I've been reading startup blogs for as long as there have been startup blogs. I'm a fan of Joel Spolsky. I'm impressed…
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Snail Mail vs. Email Study Yields Mixed Results
There are a number of questions not readily answerable about this survey, but some of the results make intuitive sense to me at least. The survey was conducted by International Communications Research (ICR) and concludes that customers overwhelmingly prefer promotional messages via snail mail (but that doesn't mean they are persuaded by them).
Interesting Times for the Newspapers
Mark Glaser believes that the 'Cup Is Overflowing' for Future of Journalism. As he writes:
“Bad” Internet Words Include Blog, Wiki
A new study has found that the words “blog” and “wiki” tend to make people upset, as do “cookie” and “netiquette.” To be honest, I’m not sure what we - the owners of blogs, the users of wikis - are supposed to do with this information. But there you have it.
DM Days Final & Dinner with Jim Boykin
I was able to sit in on a DM Days site review clinic yesterday with Detlev Johnson and Amanda Watlington who provided great advice to the few audience members. The site owners literally received multiples of their conference admission price in consulting advice. One site had thousands of pages hiding content from the search engines (unintentionally) because of JavaScript. Another was submitting an incomplete sitemap…
Study: Live Chat Ups Conversions Tenfold
Sales, online and off, are closed when the customer trusts the seller. To that end, how far does including live chat in the online sales and checkout process go toward sealing the deal? Numbers are coming in, and they're looking good.
