Linkedin Calls Customer Delusional

It's fun being called delusional by customer service. Today, LinkedIn is trying to make me feel like I'm in that Jodie Foster movie Flightplan where she claims her daughter was kidnapped while on an airplane and everyone else thinks she's nuts. The movie wasn't supposed to be very good (it scored 38% on the Tomatometer), and I'm not sure this blog post will be any…

Yahoo Executive Wins Innovation Award

Yahoo’s got some pretty bright people in its employ, and one of them - Dr. Usama Fayyad - has just been awarded the 2007 Innovation Award by the Association of Computing Machinery (ACM).  And yes, that’s the same ACM that gives the Turing Award.

Firefox Needs To Go To School

Retention rates for usage of the Firefox browser have caused concern for the Mozilla Foundation. They're brainstorming ways of improving that rate. We've got a suggestion for them.

Facebook Success Doesn’t Equal LinkedIn Death

I don't know if it's a human nature thing or a Western civilization thing, but it seems a lot of the time we focus on winners, damn the rest, and assume that when one supplants the other the other drones on eternally in obscurity rather than the two coexisting. We do this even though Coke and Pepsi, McDonald's and Burger King, Wal-Mart and Target all…

Search, Mickey D’s, Or Coke, Branding Is Powerful

Here's a challenge for you: raise a child unexposed to branding. Good luck with it. This article isn't about parenting, though, it's about the power of the brand. A recent study revealed preschoolers think even milk and carrots wrapped up with McDonald's golden arches tastes better.