iPhone – Turning Off Fans

No company in modern corporate history has developed a more cultlike, devoted customer base than Apple. I’ve often cited them as an example of what other firms strive for, or should strive for, in bonding with their customers.

Yahoo Makes The Assist, Web 2.0-ifies Results

Just as the commotion died down over Microsoft's Live Search update, Yahoo comes forward with some thunder of its own, unveiling its new Search Assist feature, an interface also focused more on user intent (the new buzz word in search, apparently), with a healthy dose of user-generated content thrown in for good measure.