Ask-Google Ad Deal Could Expire

It’s always odd to see rivals working together, but in at least one case, that strangeness could cease to exist; Ask and Google may not renew an ad deal that will expire in less than four months.

Google Logo Honors Soviet Accomplishment

Sputnik was the first artificial satellite to achieve orbit.  It started off the great Space Race, and the United States and the Soviet Union both made amazing advances in those decades.  But Sputnik was, after all, a creation of the Soviet Union, and it’s frustrated some onlookers to see Google honor it.

Yahoo Music Guy Says No To DRM

Ian Rogers of Yahoo Music won't let the company waste any more money on licensing deals that make listening to music inconvenient to users.

Three Steps To Fix Google Customer Service

When it comes to taking care of customers, there are no mysteries; only the desire to invest in and support an effective customer service presence stands between companies like Google, and the joy they can deliver to people.