Comcast Impersonates China and Gnutella, Too

Some of the uproar last week was regarding Comcast's blocking of BitTorrent traffic, a move that, by itself raised concerns about the power over content and packets the cable company was usurping. Over the weekend it came to light that Comcast not only blocked BitTorrent, but also Gnutella and Lotus Notes.

New Rules for Breaking News

Part Three of a series discussing blogger relations, "Building a Bridge Between Your Story, Bloggers, and People."

Google Debuts Facebook News App

Google may have this social networking thing down, after all - although it was just formally announced on Friday, a Google News app for Facebook already has almost 2,300 daily active users.

Consortium Summit – Open Space

One of the sessions at the Consortium summit was an Open Space.  This particular conversation was on the topic "How can our company involve the customers more fully in creation and adding content to our [customer support] knowledge base?  What are the risks?  What are the benefits?"

Online Holiday Retail Sales To Set Record

U.S. online holiday retail sales will reach $39 billion in 2007, an increase of 20 percent over last year's holiday season according to a new report from JupiterResearch, "US Online Retail Holiday Forecast, 2007."