HP Blog Printing

One of the frustrating things about some websites, including many blogs, concerns printing. Let’s say you’re on a site reading an article or post and you want to print out a hard copy. It’s common to get a result that runs into pages, more than you actually need, and not formatted for the purpose. Worse, especially if a website uses frames, you may get lots…

Adobe Technical Support Woeful

I like Adobe Acrobat Connect. The Professional version has a lot of advantages for enterprise conferencing use. I even appear as a frequent guest speaker on Adobe's public educational webinar series. But fair is fair, and it is time for Adobe to face up to a glaring deficiency in its offering. Technical support for the product is woeful. Mind you, what is available is pretty…

What Makes a Great Selection of Links?

Dave Winer has a great post about the next step in Digg clones. This is something I’ve been spending a lot of time thinking about too. What makes a great selection of links? Does it take a million people? Or only a handful.

Netflix Dataset Cracked, Subscribers Profiled

Netflix offered a million dollar reward to anyone who could improve upon their recommendation engine by ten percent. Two researchers accomplished a lot more with the "anonymized" dataset.