Guess What: People Run Wikipedia

It’s been awhile since we had any Wikipedia controversy, so maybe it’s about time for a pile-on — you know, something about how Jimmy Wales doesn’t care about quality, or how he runs the “open source” encyclopedia as his own personal fiefdom, or how people run around using strange technical terms that no one outside the Wikipedia cabal can understand (okay, that last one is…

Target’s Social Media Not a Bullseye

With mine and Jim’s previous posts about Wal-Mart’s missteps in social media, I couldn’t resist the temptation to share a little about Target, who has recently been caught as it is learning its lesson on transparency and disclosure.

The Paid Link Stages Of Grief

Let the bargaining begin. It's a natural stage of mourning. As Google shuffles loose the paid links from its algorithms, SEOs are cycling past their initial denial, their outrage, and have begun negotiating. Stay tuned; depression and acceptance are likely to follow.