In Flight Internet Becoming More Popular

Two months ago, we reported that Alaska Air would be the first U.S. airline carrier to test satellite Internet access on their flights. Now, several other airlines have followed suit—but it looks like they might beat Alaska Airlines to the punch.

Dealing with Upset Customers

Anger is one of the less noble of human emotions. We tend to beat ourselves up when we get angry. After the emotion dies down, we feel a little foolish for losing control. As Ben Franklin said,

Major Corporations Form ‘The Blog Council’

A dozen major corporations are getting together to form "The Blog Council," a group dedicated to developing standards for corporate blogging. The council hopes to address issues and challenges unique to multinational corporations.

PRO IP Bill Slammed By Bloggers

The priorities of the Prioritizing Resources and Organization for Intellectual Property ("PRO IP") Act of 2007 have been criticized on several points.