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More on the Blog Council
Behind these closed doors, a virtual council of big business marketers will meet to discuss how to best engage with people through…
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Dealing with Upset Customers
Anger is one of the less noble of human emotions. We tend to beat ourselves up when we get angry. After the emotion dies down, we feel a little foolish for losing control. As Ben Franklin said,
Major Corporations Form ‘The Blog Council’
A dozen major corporations are getting together to form "The Blog Council," a group dedicated to developing standards for corporate blogging. The council hopes to address issues and challenges unique to multinational corporations.
Shoppers Should Read Online Privacy Policies
The New York Public Interest Research Group has released a report on online shopping privacy policies detailing how online retailers protect customer's identity.
PRO IP Bill Slammed By Bloggers
The priorities of the Prioritizing Resources and Organization for Intellectual Property ("PRO IP") Act of 2007 have been criticized on several points.
Do You Talk with Customers or at Them?
Do you talk with your customers or do you talk at them?
