“Passionate” Customers & Apple’s Reputation

Reading Tom Krazit’s excellent article on Apple’s hard core fans reminded me of my own recent experience. In my attempt to explain why I thought Apple could no longer rely on its evangelist users, I was attacked, mocked, and abused by the very same group I was discussing.

Community Relations & Social Media

This post is in memory of Marc Orchant, an amazing friend, father, and geek, whom I will miss dearly. Marc was supposed to participate in this discussion. His unexpected passing has us all devastated. Our prayers and support are with his family.

Google Maps In NZ Gets Business Listings

A service’s ability to provide driving directions is valuable only if you know where you’re going.  So New Zealand’s version of Google Maps is stepping up and providing something new: business listings.

Brits Pay 3x Less Than US For Telcom Bundles

Britain edged out the US in broadband penetration for the first time in 2006, joining a host of other countries with better broadband access. It could have something to do with the fact that US households have to pay nearly three times as much.