Prioritize Your Email With Microsoft Plug-In

Tuesday, Microsoft announced a new plug-in for Outlook 2007. Information Week reports on this collaborative effort between Microsoft Research and Office Labs. The plug-in targets email overload and "uses various algorithms to automatically identify the importance or urgency of e-mail messages delivered into an Outlook 2007 in-box." It will allow automatic prioritizing of emails, and allow user to pause email delivery.

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Microsoft Patents Key Functionality

Would you believe that Microsoft has just patented the concept utilized by the "page up" and "page down" keys commonly found on computer keyboards? That seems to be the case according to U.S. Patent number 7,415,666.

2 min read Archive

Apple Having iTunes Trouble with China

Apple is everywhere in the news this week, with its big score on the American Customer Satisfaction Index, its MobileMe problems, its iPhone 3G lawsuit, and now issues with the Chinese government. Apple's iTunes store has been blocked in China for pushing a controversial benefit album.

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SES: Creating Your Corporate Narrative

Everybody loves a good narrative. That's not to say everybody loves the same type of narrative. Experts in the craft of writing, though, generally agree there is a "worst" kind of story, one they label the agenda story. That's because the narrative is a thin veil for a thesis, one the author is trying to impose upon the reader; the reader would rather come to…

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OK, Not All Customers So Satisfied with Apple

Customer satisfaction has proven to be one of Apple's strong points, as indicated by the American Customer Satisfaction Index (ACSI) this week. Unfortunately, there are still some customers who are far less than satisfied by the company. An Alabama woman named Jessica Smith is one of those customers, and she intends to bring many more of them out into the light with her, by filing…

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