Apple Having iTunes Trouble with China

Apple is everywhere in the news this week, with its big score on the American Customer Satisfaction Index, its MobileMe problems, its iPhone 3G lawsuit, and now issues with the Chinese government. Apple's iTunes store has been blocked in China for pushing a controversial benefit album.

SES: Creating Your Corporate Narrative

Everybody loves a good narrative. That's not to say everybody loves the same type of narrative. Experts in the craft of writing, though, generally agree there is a "worst" kind of story, one they label the agenda story. That's because the narrative is a thin veil for a thesis, one the author is trying to impose upon the reader; the reader would rather come to…

OK, Not All Customers So Satisfied with Apple

Customer satisfaction has proven to be one of Apple's strong points, as indicated by the American Customer Satisfaction Index (ACSI) this week. Unfortunately, there are still some customers who are far less than satisfied by the company. An Alabama woman named Jessica Smith is one of those customers, and she intends to bring many more of them out into the light with her, by filing…

Chilling Flaws In U.S. Terrorist Database

The U.S. federal government's terrorist database is severely hampered by technology issues and the estimated half a billion dollars in taxpayer funding to upgrade the system is on the brink of collapse, according to a congressional committee.The "Railhead" program was created to improve the terrorist watch list and enhance the integration of U.S. terrorist intelligence from the nations 16 separate intelligence agencies. The majority of…

Yahoo’s Stock Returns To Pre-Microsoft Prices

Way back on January 31st, Yahoo's stock closed at $19.18 per share.  Then Microsoft's unsolicited acquisition offer nudged things up towards $29.  Unfortunately for investors, all that progress has been lost.