First Impressions turn fear into courage

The top business people all say the same thing - first impressions count. Sounds easy, and it is easy for those few who can start a conversation with just about anyone but how many people do you know who are like that?

Do You Sell A Necessity or a Luxury?

Products and services are a mixed bag. Some are downright necessities. If my toilet explodes, I need a plumber. If your child wakes up with a high fever, you need a doctor. Raging termites, aching teeth, and lawsuits also require services that are necessities. But most products and services are more luxury than necessity. I often hire a young man to mow my lawn. But…