Do you Provide Customer “Service”?

I looked up the word "service" in Merriam-Webster's online dictionary, and I found that one of the definitions listed for service is: contribution to the welfare of others. Keep this in mind while I share a story with you.

Using the Windows 2000 Adminpak and Support Tools

Included with Windows 2000 Server products is a utility known as "adminpak" which allows you to administer your Windows 2000 network from a Windows 2000 Professional machine that is located on the network (assuming you have permissions in Active Directory to do so; this is not a backdoor for crackers).

Compiling and Installing Software From Source Code

I have only been using Linux for about three years, but I love it; the idea of Open Source, community, freedom, etc. I have found many topics concerning using and configuring Linux for which the documentation is either outdated or non-existent.