mySAP 3.0 leads SAP into CRM

SAP has been the industry leader in Supply Chain Management (SCM) and Enterprise Resource Planning (ERP) applications for the past decade. However, they have been lagging in the area of Customer Resource Management (CRM), and companies such as PeopleSoft and Siebel have taken advantage of this by using their popular CRM applications to sell their ERP and SCM apps, cutting into SAP's share of the…

Search Engine Predictions for 2002

Never try to predict the unpredictable. That's advice I have been given and advice I am going to completely ignore this month, by attempting to predict the movements of the volatile search engine industry over the next 12 months. Here they are, my personal predictions for 2002: